Box Office Guide




Regular Hours: Monday-Friday 10:00am-5:00pm 


On event days, the Box Office will open 2 hours prior to the event. 


On Saturdays and Sundays when there is a Rivermen game, the Box Office will open at 12 NOON.


Toyota Box Office Phone: 309-673-3200


Will Call: Tickets held at Will Call can be picked up anytime during regular box office hours or 2 hours prior to the show. The customer must present a valid form of identification, the credit card used in the transaction or the confirmation number.


*Note that it is common for many tickets such as VIP packages, tickets left by a team or artist, and those purchased through an artist fan club to only be available for pick up on the day of the show. Please ask for and pay attention to delivery specifics when you arrange for your tickets.*


Types of Payment Accepted: 

Cash, Visa, Mastercard, Discover, American Express
No Checks are accepted at the Peoria Civic Center Box Office. 


Charge Online:


Click Here for Accessibility Information




The Peoria Civic Center is committed to providing a safe and enjoyable atmosphere for all guests. Guests entering the arena/theater during an event may be subjected to security screening. This may include, but not limited to pat-downs, visual inspections, bag inspections and metal-detector screenings.